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Customer Support


Context Help

If you get lost inside our web hosting Control Panel, the first step you should take is to click the Help button, which is present on each and every page. A pop-up menu will open. It includes exhaustive information about all the operations that you can perform on that particular page. Each pop-up window appears on the same page so that you can swiftly return to your work.

Video Tutorials

We have a vast variety of tutorial videos illustrating how to work with our Control Panel. They're shot for those of you who would like to see how things are being done instead of only reading articles. In this way, everyone can swiftly find their way around our hosting Control Panel by simply watching our step-by-step tutorial video clips.

F.A.Q.

If you can't discover the answer you searching for, have a gaze at our extensive FAQ database, which contains questions asked by real users and offers real solutions. We frequently update our Frequently Asked Questions section with new Q&A's in an attempt to cover all the innovations and new additions to our system.

Ticketing System

If you still can't find the answer you are looking for in the Frequently Asked Questions section either, we have a excellent team of tech support engineers available 24/7 and eager to help you with any problem. Each trouble ticket you send will be responded to within sixty minutes (the average response time being about twenty minutes), so you will never have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 62219

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com